Shopping Guide

How to Shop

1. Add items to your cart

Click Add to Cart to put the things you'd like to buy in your cart.

2. Check out

Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.

3. Checkout

You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.

4. Confirm order details

You will receive an order confirmation email after completing the check out process. Please ensure all details are correct and contact us if there are any problems or questions.

5. Receive the items you ordered

Payments can only be made via bank transfer.

Upon confirming deposit of the payment you will receive a confirmation email from us.
Please note that this is not an automated email and is usually sent within three business days.

Once the products are ready they will be sent out in line of the official shipping date as defined by the promoter.

Shipping will be commenced either through the Japan Postal Service or by courier. Both methods will be traceable with a tracking number and will be delivered by hand to your door.

Shipping & handling

the Japan Postal Service or courier (Flat rate: 600JPY)

Free shipping if total purchase value exceeds 15,000JPY.

When tickets are purchased online, shipping within Japan is free of charge. Tickets will be delivered with Yamato transport service.
*In case when tickets are delivered with different company, a service will still be with tracking number.

Purchases from this site are for purchases within Japan only.
For those wishing to purchase from outside of Japan, please do so from the designated GAN-BAN homepage: http://ganban.net/?p=30564

For shipments that have been returned to us due to the receiving party not being home for a prolonged period, the shipment will be resent and payment for resending will be paid by the receiver. We ask for your understanding as sending it twice is outside of our free shipping offer. Also please note that the prices for resending may change depending on the location of the address and weight of package.

Taxes

Tax-inclusive price

Payment

Bank Transfer

Please ensure to transfer the amount due within 5 business days after the date of placing your ticket reservation.

If the payment cannot be confirmed within the above timeframe then the order will automatically be cancelled.

We ask that the bank transfer handling fee be paid by the ticket purchaser.

Please ensure that the name used on the bank transfer is the same name as when placing the ticket reservation.

Please note that the ticket reservation will not be completed if there is an inaccuracy in the amount transferred.

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